Protection of Personal Data

The COMPANY has created this webpage solely to serve their customers. The ESHOP webpage is simple and user-friendly. It has been designed to cater for each user’s needs. In order to serve you better, it is important that you, our client, understand that you must provide us certain information regarding the process of your order. We will keep that information.
 This Protection of Personal Data declaration and the attached Terms and Conditions for the use of this webpage describe the data collection method used by the ESHOP webpage, the use of this data by us, and the terms and conditions for the use of this webpage.

This Protection of Personal Data declaration refers exclusively to your personal data that you submit to us during the process of ordering on this webpage.

General

The information voluntarily given by the users of the aforementioned page are used by ESHOP, in order for the users to have direct and essential communication with the shop, to be given answers to questions they might ask, and, finally, in order for them to be served and their orders processed. The information collected by ESHOP through the webpage are used to count the webpage visits, assess its clients’ requirements for more products and facilitate the transactions with the company. ESHOP does not distribute e-mail addresses or any other information regarding its users and its clients to any other organism or partner.

Information Gathering

ESHOP designed its webpage in a way that its users are able to visit it without having to reveal their identity should they wish not to. Our visitors are asked to submit their personal data only if they wish to order any product(s), subscribe to our webpage, and/or send an e- mail to ESHOP.

Use of this information. The ESHOP collects four types of information regarding its users: (1) Data submitted by users when they sign up as clients, (2) data submitted by users in order for their order to be processed by ESHOP, (3) data submitted by users in order for them to participate in contests organized by us from time to time, (4) data submitted by users to activate telephone and internet services, (5) data submitted by users to connect via any other platform (iOS, android, Facebook or Google apps). On any form on our webpage, the clients are asked to submit their full name, postal code, e-mail address, telephone number, credit card data and means of payment for any order placed. Additionally, they may be asked to submit more specific information, such as delivery address for the order, invoicing data, or details about any offer the clients might have required. ESHOP uses the information submitted in these electronic forms in order for us to communicate with the clients regarding (i) the delivery of the clients’ order to the clients’ address, (ii) the verification and identification of the client if necessary, (iii) new or alternative products offered by the ESHOP, (iv) special offers by the ESHOP, (v) the activation of telephone or internet services, (vi) delivery of prizes of a contest. You have the right to choose if you want to receive this kind of communication by the ESHOP or not, by sending an e-mail to our e-mail address sales@ESHOP.

Access to information. To process any order, personal data collection is necessary in order to collect or deliver this order. For a credit card to be charged, only the first time this card is used, identification documents of the legal owner of this card will be asked for. Any document that verifies and/or states the identity of the client remains private and is checked only by the appropriate department of ESHOP. When you submit your personal data, it implies that you consent for this data to be used by the employees of the ESHOP for the aforementioned reasons. ESHOP requires that its employees and the people who maintain its webpage to offer to its users/clients the security level stated in this Protection of Personal Data document. In no other case can ESHOP share your personal data with third parties without your prior consent, unless this is required via the legal system. Please bear in mind that, under certain conditions, it is allowed or legally required by a court decision to collect, use or reveal your personal data that have been collected online without your prior consent (for example, in case of a court decision).

Cookies

ESHOP may use cookies for the facilitation and operation of services offered via its webpage. Cookies are small text files sent and saved on the user’s computer, allowing webpages like ESHOP to work smoothly and without technical failures, to collect multiple user choices, to recognize frequent users, to facilitate their access to the webpage and to collect data to improve the webpage content. Cookies do not cause problems to users’ computers or the files stored on them. We use cookies to offer information and to process your orders. Every time you leave our site, the cookies are automatically deleted. You must keep in mind that cookies are absolutely necessary in order for the smooth and flawless operation of the ESHOP webpage.

Editing, Correcting or Deleting Information

ESHOP allows its users to correct, edit, add or delete data and information submitted to ESHOP. Should you select to delete a piece of information, ESHOP will make sure that this piece of information will be immediately deleted from its archives. To protect and keep the user safe, ESHOP will try to confirm that the person who makes the changes is indeed the user. To be granted access, edit or delete your personal data, to report problems regarding the webpage’s operation or to make any enquiry, communicate with ESHOP through ESHOP or with e-mail to sales@ESHOP. You can also correct or change your personal data through the ESHOP sign-in page. Please, bear in mind that we will do everything we can to protect your personal data, but the protection of your password to access our webpage depends also on you.

Transaction Security

ESHOP commits to the security and integrity of the data it collects regarding its webpage users. ESHOP has adopted procedures that protect personal data that the users submit to its webpage or by any other means (i.e. through the telephone). These procedures protect the user data from any unauthorized access, revelation, loss, abuse, change or destruction. They also help to certify that these data is accurate and properly used. Your connection to ESHOP

is safe, since it uses SSL (Secure Socket Layer) technology. SSL technology is based on a key to encrypt the data before they are sent through the SSL connection. The security check between the data and the server is based on this unique key, to ensure the integrity of the communication. Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera and Safari internet browsers support the SSL protocol. It is suggested that you use one of them to connect to the ESHOP webpage.

Periodic Changes

ESHOP continually expands, updates and improves its webpage and the relevant products and services. It will update this policy as well. We suggest that you read this procedure regularly, in order to be updated on any changes to the content of this personal data protection policy. This policy may be altered from time to time, without prior notice to the users.

Acceptance of the Privacy Protection Procedures used by ESHOP

If you use this webpage, you accept and consent to this Protection of Personal Data declaration, as well as the webpage use terms and conditions that have been announced through it.